America’s Choice Insurance Claims

Provide America's Choice Your Insurance's Name

Provide your America’s Choice Roofing Appraiser with your Insurance agent’s name, telephone number, and your insurance policy number. We will attempt to file the claim in your behalf. This works most of the time. However, some insurance companies prefer that the homeowner file the claim directly.

Ask Insurance's Adjuster to Inspect Roof

Ask your insurance agent to have their adjuster make an appointment to inspect the roof. The adjuster usually looks at your roof within 5 – 7 days after the claim is filed. The Insurance Adjuster will call you to make an appointment. Be sure to get your insurance adjuster’s name and telephone number.

Set Appointment with Roofer

Go ahead and set the appointment and contact your America’s Choice Roofing Appraiser to give him or her the time and date of the appointment, the insurance adjuster’s name, and the insurance adjusters telephone number.

Wait for First Check from Insurance Company

If the roof is approved, the homeowner will receive a check for an estimated fifty percent of the claim. If you have a mortgage on your home, the first check will be made out to the homeowner and the mortgage company.

How to Endorse First Check

To get the first check endorsed, contact your mortgage company and ask for the Insurance Department or the Loss Draft Department for details on their process. DO NOT sign the check until it comes back from the mortgage company, in case the check gets lost in the mail.

Ask Insurance's Adjuster to Inspect Roof

Ask your insurance agent to have their adjuster make an appointment to inspect the roof. The adjuster usually looks at your roof within 5 – 7 days after the claim is filed. The Insurance Adjuster will call you to make an appointment. Be sure to get your insurance adjuster’s name and telephone number.

Pay Down-Payment with First Check

When the first check arrives from the mortgage company call your America’s Choice Roofing Appraiser. The first check, plus deductible, is your down payment, due when material arrives at the jobsite.

Review your Material Upon Arrival

Please check your material to verify that the shingle color and drip edge color are correct..

Final Inspection

Upon completion, your America’s Choice Roofing Appraiser will do a final job inspection and go over the checklist with you.

Sign Final Inspection Checklist

Please note any items that need attention (if any) and sign the final inspection checklist.

Possible Mortgage Company Final Inspection

If your mortgage company has requested a final inspection, call them now. The final bill will be faxed or mailed directly to the insurance company and a copy will be sent to you the homeowner.

Final Payment is Due

Upon receipt of the final insurance check, your final payment is due. Please contact your America’s Choice Roofing Appraiser to pick up your final payment.